New Zoho Desk & Zoho CRM integration

We're excited to let you know that we've just added a new Zoho integration to Malcolm!  

Using this integration you can now easily pass the information you collect from your customers or users in a Malcolm! Workflow directly into Zoho Desk to create a ticket or Zoho CRM to create a case or lead.

And of course you can use our rules and conditional logic functionality to trigger the integration only in the the scenarios you need it.  Plus don't forget you can have multiple integrations and web hooks running at once meaning it's easy to link all your exisiting systems up with Malcolm!

Why this is awesome:

• Seamlessly create slick and fully branded customer journeys in Malcolm! that automatically talk to all your existing systems as and when needed
• No need to re-key or export/import data between systems
• Work realtime with no lags of data between systems
• Supercharge your lead management and sales follow-ups creating a better experience for your customers (and a competitive advantage for you)
• Automatically create support tickets in certain customer scenarios
• You can use alongside our web hook and hidden field functionality to build out secure and powerful customer journeys in minutes. Product teams don't need developer resource or technical coding skills.  
• Use with our Stripe or Square payment features to create customer sign up for your own paid products or services. Once payment is taken the onboarding and set up of that customer or service into your other systems can all be fully automated using Malcolm! integrations.

Just head to your Workflow settings and look for the “Integrations” tab to get started.

More details in this FAQ.  As ever get in touch if you need a hand!