Malcolm! Blog

The smartest AI strategy available right now is not adding a chatbot. It is publishing the truth.

Membership growth isn’t about louder marketing - it’s about smarter self-service.

We're excited to let you know that we've just added a new Zoho integration to Malcolm! Another great way to make Malcolm! work even harder for you and make things better for your customers. 🎉

You can now reset the feedback rating for an item of content to unrated. This can be useful in scenarios where you have substantially changed that item of content and want a "fresh start" for your user ratings.

Managing a residential building is no small task. Whether you’re part of a residents' association, right to manage company (RTM) or resident management company (RMC) the list of responsibilities is long – keeping