A better way to interact with your customers
Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. How it works
How it works
Let Malcolm! take the strain when you service, interact & engage with your users.
Define who your users are.
Identify your recurring tasks, procedures & the questions you are frequently asked.
Teach Malcolm! to handle those things.
Set up your rules, automations & integrations.
Choose how to implement Malcolm! - we've lots of options!
Sit back & relax!
The benefits of using Malcolm!
Change your business or organisation for the better right now!
All user types
Works with customers, staff, suppliers, students, residents, brokers, affiliates, patrons.... you name it!
Save time
Let your users self service 24/7/365. Automate your processes.
Drive operational efficiency
Scale what you do with no people related bottlenecks.
Improve user experience
Gain a competitive edge with happy users & inbuilt user feedback.
Bring everything together
Easily plug into other systems and tools you use.
Track & manage
Our dashboard & control panel gives you oversight of all user activity.
Connect Malcolm! to your favourite apps and services
Integrations allow you to route data you collect in Malcolm! into third party services or to your own in-house systems using web hooks. We also offer full API access for enterprise users.
Don't just take our word for it
All over the world businesses large and small love Malcolm!
Faster, better easier services
Malcolm! is easy to set up and is both flexible and powerful. We use it in several areas of our business and have also incorporated it into services we offer to our clients. The time saving and efficiency gains have been substantial. Very happy!
Never looked back
We built an entire new proposition - GroupFun - on Malcolm!. It took hours rather than months. As well as looking great the system automates many of our incoming customer/guest processes. This has saved us so much time. We are beyond happy with the product and the ongoing support we receive from the Malcolm! team.
Try Malcolm! now
- Free 14 days trial
- Instant set-up
- No credit card required
- Cancel anytime
- Value pricing