Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. How it works
Let Malcolm! take the strain when you service, interact & engage with your users.
Define who your users are.
Identify your recurring tasks, procedures & the questions you are frequently asked.
Teach Malcolm! to handle those things.
Set up your rules, automations & integrations.
Choose how to implement Malcolm! - we've lots of options!
Sit back & relax!
Change your business or organisation for the better right now!
Works with customers, staff, suppliers, students, residents, brokers, affiliates, patrons.... you name it!
Let your users self service 24/7/365. Automate your processes.
Scale what you do with no people related bottlenecks.
Gain a competitive edge with happy users & inbuilt user feedback.
Easily plug into other systems and tools you use.
Our dashboard & control panel gives you oversight of all user activity.
Integrations allow you to route data you collect in Malcolm! into third party services or to your own in-house systems using web hooks. We also offer full API access for enterprise users.
All over the world businesses large and small love Malcolm!
Malcolm! is easy to set up and is both flexible and powerful. We use it in several areas of our business and have also incorporated it into services we offer to our clients. The time saving and efficiency gains have been substantial. Very happy!
We built an entire new proposition - GroupFun - on Malcolm!. It took hours rather than months. As well as looking great the system automates many of our incoming customer/guest processes. This has saved us so much time. We are beyond happy with the product and the ongoing support we receive from the Malcolm! team.