Use some or all of our features to turbo charge your customer servicing.
Let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve.More about FAQs & Knowledge Base
Take your customers through recurring tasks and procedures with Workflows. Present information and record choices. Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates.
Create whatever you need!More about Workflows
Connect Malcolm! with your Square and Stripe accounts and take payments in Workflows from your customers.
Malcolm! takes no fees or commissions on your payments.
If you already have a website or app we make it super easy to implement Malcolm! with a variety of widgets and plugins.
If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub.
Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.
If you're on an enterprise plan you'll enjoy access to our powerful API and SDKs. Integrate Malcolm! tightly with your other systems and enjoy full programatic access to all our functionality.
Configure and Monitor all user activity in MyMalcolm - our powerful and simple to use control panel and dashboard.See an Overview of MyMalcolm here
And much much more!See full list of features here
Our no-code platform makes it easy!