Turn recurring tasks and procedures into Workflows. Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates.
Create whatever you need!
Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content.
If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options.
If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub.
Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.
If you're on an enterprise plan you'll enjoy access to our powerful API and SDKs. Integrate Malcolm! tightly with your other systems and enjoy full programatic access to all our functionality.
Configure and monitor all user activity in MyMalcolm - our powerful and simple to use control panel and dashboard.
And much much more!See full list of features here
Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.