Malcolm! Blog

Online, as in real life, service is where the emotion happens - conversations become conversions!

A really powerful feature of Malcolm! Workflows is the ability to automatically populate one or more of the values within a Workflow via the URL that links to it. By using this feature

We've just added a matrix content element to Workflows. This lets you create a question with a matrix (or grid) for the answers.  You can see an example below. Example of a Question

Great news, you can now fight back against spam via our feature which adds support for Google reCAPTCHA. Using this feature will help protect against rogue Workflow completions, customer feedbacks and/or send

We are pleased to confirm that two-factor authentication (2FA) can now be added to all MyMalcolm native user accounts providing an extra layer of security (by native user accounts we mean those that