Malcolm! can be used with all types of users: Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it!
Think of "stuff" that takes up your time: answering questions, explaining policies, approaches or how to do something. Emails & phone calls chasing information. Data entry and re-keying information.
Using the "MyMalcolm" control panel turn tasks & processes into forms / user journeys and create your frequently asked questions / knowledge base.
Choose who gets notified when a task or process is completed and connect Malcolm! to other apps and systems so you can pass through user data automatically.
We can offer you a hosted branded site for your users or you can bring Malcolm! into your current site via widgets, plugins and APIs.
Monitor all user activity from the MyMalcolm! control panel & dashboard.
Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.