A better way to interact with your customers

Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. How it works

Supercharge your user experience
Deliver your knowledge, expertise & process 24/7/365
Plug into the best tools & apps

How it works

Let Malcolm! take the strain when you service, interact & engage with your users.

1. Users

Define who your users are.

2. Tasks

Identify your recurring tasks, procedures & the questions you are frequently asked.

3. Teach

Teach Malcolm! to handle those things.

4. Automation

Set up your rules, automations & integrations.

5. Implement

Choose how to implement Malcolm! - we've lots of options!

6. Relax

Sit back & relax!

The benefits of using Malcolm!

Change your business or organisation for the better right now!

All user types

All user types

Works with customers, staff, suppliers, students, residents, brokers, affiliates, patrons.... you name it!

Save time

Save time

Let your users self service 24/7/365. Automate your processes.

Drive operational efficiency

Drive operational efficiency

Scale what you do with no people related bottlenecks.

Improve user experience

Improve user experience

Gain a competitive edge with happy users & inbuilt user feedback.

Bring everything together

Bring everything together

Easily plug into other systems and tools you use.

Track & manage

Track & manage

Our dashboard & control panel gives you oversight of all user activity.

Connect Malcolm! to your favourite apps and services

Integrations allow you to route data you collect in Malcolm! into third party services or to your own in-house systems using web hooks. We also offer full API access for enterprise users.

Don't just take our word for it

All over the world businesses large and small love Malcolm!

Faster, better easier services

Malcolm! is easy to set up and is both flexible and powerful. We use it in several areas of our business and have also incorporated it into services we offer to our clients. The time saving and efficiency gains have been substantial. Very happy!

Antony Cox, Managing Director OnTrack Retail

Never looked back

We built an entire new proposition - GroupFun - on Malcolm!. It took hours rather than months. As well as looking great the system automates many of our incoming customer/guest processes. This has saved us so much time. We are beyond happy with the product and the ongoing support we receive from the Malcolm! team.

Weber Nogueira, UK General Manager Latitude Travel

Try Malcolm! now

  • Free 14 days trial
  • Instant set-up
  • No credit card required
  • Cancel anytime
  • Value pricing

Trusted and recommended around the world

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