Malcolm! Blog

We've just added the option to turn off Workflow titles - this will affect both web and embed view - find the setting in the configure section of your Workflow

Quite a few customers of Malcolm! love our Overlay embed but want more flexibility in how they can open it - we heard you and have added some additional options - for further

We've just pushed live a big revision to our widgets, overlays and embeds. From an engineering perspective they have been rebuilt from the ground up so they are now faster, feature animated effects

In response to a couple of customer requests we've added a feature where an instance Team Member can be notified if a new FAQ or Workflow is published - more info here!

We've added various little features of late - most of these have been customer requests: ability to change the "email this answer" description in FAQs (more details here)ability to change the "related