Malcolm! Blog

We've updated and enhanced the way embeds from Malcolm! work.  We now offer a universal master code that you place on all the pages of your website(s) and have added new options

We've just added the handy ability to be able to exclude individual FAQs or Workflows from dynamic listings like most helpful, most popular, recently added and trending via extra options in "Visibility Settings"

We've just added the ability to add invisible tags to Malcom! FAQs - you can use these to influence search results but not show to your users on the front end. Associated support

You can now set the time zone that your instance runs in - this can be super useful to avoid any confusion when you have team members in different time zones! Associated support

Currently by default your users can opt to have an FAQ sent to them by email. If you want to turn this feature off completely or just on certain FAQs you now can!