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Malcolm! Blog

The latest news, features, happenings and customer centric thoughts from the Malcolm! team

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Turn the email this answer / send by email functionality off on a per FAQ or global basis
Change log & tech 8 October 2019

Turn the email this answer / send by email functionality off on a per FAQ or global basis

Currently by default your users can opt to have an FAQ sent to them by email. If you want to turn this feature off completely or just on certain FAQs you now can!

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Linking to Workflows via URL & pre-populating values by URL
Change log & tech 1 October 2019

Linking to Workflows via URL & pre-populating values by URL

This is an amazing update even if we say so ourselves :-) The ability to put values into Workflows via the URL used to access that Workflow opens up a whole world of

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Save and resume Workflows
Change log & tech 27 September 2019

Save and resume Workflows

This is a biggie, much requested and brings so much more power to Malcolm! You can now let your users save their progress in a Workflow. They can return later (via a unique

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Password protect your content on Malcolm!
Change log & tech 19 September 2019

Password protect your content on Malcolm!

You can now password protect individual items of content (eg FAQs or Workflows) or your whole Hosted Hub. More details in this support article: https://support.malcolm.support/faqs/how-does-password-protection-of-content-faqs-or-workflows-work

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Duplicate fields & pages (plus associated content & settings) in the Workflow builder
Change log & tech 2 September 2019

Duplicate fields & pages (plus associated content & settings) in the Workflow builder

We've added an extremely handy feature that lets you clone fields or pages within the Workflow builder - super useful!

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