Empower your Residents!
Use Malcolm! to create a Residents Portal.
Share information about your residence
For example, refuse collection details, emergency contacts, instruction manuals, procedures, management company contacts, service charge billing, available communal services.
Create slick forms for common tasks
For example, updating resident details, reporting maintenance issues, booking communal resources, applying for gym or car parking, key release authority etc.
Route data to third party apps
For example, automatically send maintenance issue to relevant contractor, log key releases requests in a spreadsheet or database etc.
How it works
Let Malcolm! take the strain when you service, interact & engage with your residents.
Define who your users are.
Identify your recurring tasks, procedures & the questions you are frequently asked.
Teach Malcolm! to handle those things.
Set up your rules, automations & integrations.
Choose how to implement Malcolm! - we've lots of options!
Sit back & relax!
Connect Malcolm! with your favourite apps and services
Malcolm! has built in support for many popular apps and can connect with over 1,000 apps & services via Zapier. We also support Webhooks.
Dropbox
Store uploaded workflow files in your Dropbox folder.
MailChimp
Sign up customers to a MailChimp distribution list.
Mandrill
Send an email to a workflow email address.
Pardot
Create new Prospects and sync to Salesforce in Pardot.
Salesforce
Create new Sales Leads and Service Cases in Salesforce.
Twilio
Send an SMS to yourself or to a workflow phone number.
Zendesk
Create a new support ticket in Zendesk at the end of a workflow.
Google Sheets
Create and populate a new row or column & more.
JIRA
Log a new issue based on user input in a Workflow.
Hubspot
Create tasks, contacts, tickets, engagements, events & more.
Asana
Create news task, story, subtask, user, project & more.
Slack
Send a message to user or channel, create channel, set status & more.
Office 365
Create a contact, send email, add event.
Trello
Create list, card, comment, label & more.
Connect 1000s more of your favourite apps and services to Malcolm! via Zapier
Malcolm! is a set of easy to use web based tools that help you interact with your users
Understand you customers
Better understand your customers with feedback and analytics that let you see what they like and want.
Service customers 24 hours a day
Service your customers with an always on service portal day or night.
Link with other apps
Plug into thousand of other apps that you know and love via Malcolm!'s Integrations.
Easy to use and impliment
Our control panel has been designed to be flexible yet easy to use and understand.
Match your brand identity
Create a familiar and trustworthy enviroment for your visitors with Malcolm!'s brand tools.
Huge return on investment
If Malcolm! Saves you 30 mins a day that is almost 8 days a year you'll get back!
Faster, better easier resident services
Our residents now have access to support services 24 hours a day, 7 days a week so they can solve any issues they have around their work schedules. By allowing residents to self service we are now able free up staff time to help those with more bespoke requirements.
Empower your Residents!
Use Malcolm! to create a Residents Portal.