Malcolm! Blog

A requested feature has gone live - you can now customise the textual content of the resume Workflow and send FAQ/Article emails that Malcolm! sends out. You can edit the settings globally

Investing in customer self-service software can yield numerous benefits for businesses. Here are ten compelling reasons why it's worth the investment: 1. 24/7/365 availabilityCustomers can quickly access relevant information, troubleshoot common

Think customer self-service is a recent invention? Think again! The origins of self-service are fascinating and in some cases surprising.  Join us as we take a look at the history of all things

Think you know all there is to know about self-service? Think again! From the first coin-operated vending machines to the sleek digital kiosks we use today, self-service technologies have woven their way into

If you're a managing agent, a residential management company, a right to manage company, residents association or something similar Malcolm! is the perfect platform to consolidate all the information and knowledge about your