Malcolm! Blog

Think customer self-service is a recent invention? Think again! The origins of self-service are fascinating and in some cases surprising.  Join us as we take a look at the history of all things

Think you know all there is to know about self-service? Think again! From the first coin-operated vending machines to the sleek digital kiosks we use today, self-service technologies have woven their way into

If you're a managing agent, a residential management company, a right to manage company, residents association or something similar Malcolm! is the perfect platform to consolidate all the information and knowledge about your

2024 is getting off to a very exciting start with the news that Malcolm! has agreed a partnership with NachoNacho. In case you are unaware, NachoNahco is the world’s largest B2B SaaS

A cool little feature to kick off 2024!   Email answers are what we call the email alerts that are triggered when a Workflow is completed.    You can have as many of these as