Malcolm! Blog

We now support collapsible content in Malcolm!  This means your customer stays on the same page or screen but can click a link to reveal extra content you place in the collapsible section.

The world is always changing but most would agree that things have never been moving quite as fast as they are today.  Customers are now leading busier and busier hyper-connected lives and the

Online, as in real life, service is where the emotion happens - conversations become conversions!

A really powerful feature of Malcolm! Workflows is the ability to automatically populate one or more of the values within a Workflow via the URL that links to it. By using this feature

We've just added a matrix content element to Workflows. This lets you create a question with a matrix (or grid) for the answers.  You can see an example below. Example of a Question