Thoughts 25 May 2023 Why isn't customer service cool? Online, as in real life, service is where the emotion happens - conversations become conversions!
How-tos 12 May 2023 How to... set Workflow values in the URL and link your systems together A really powerful feature of Malcolm! Workflows is the ability to automatically populate one or more of the values within a Workflow via the URL that links to it. By using this feature
Change log & tech 9 May 2023 New matrix content element for Workflows We've just added a matrix content element to Workflows. This lets you create a question with a matrix (or grid) for the answers. You can see an example below. Example of a Question
Change log & tech 2 May 2023 Protect against spam with reCAPTCHA Great news, you can now fight back against spam via our feature which adds support for Google reCAPTCHA. Using this feature will help protect against rogue Workflow completions, customer feedbacks and/or send
Change log & tech 24 April 2023 Two-factor authentication (2FA) now available for MyMalcolm We are pleased to confirm that two-factor authentication (2FA) can now be added to all MyMalcolm native user accounts providing an extra layer of security (by native user accounts we mean those that
