Malcolm! Blog

If you are a SaaS business or have some sort of online product or service you’ll be aware of how important good customer/user support and service is.  Hopefully you have a

Another much requested feature for you today - the ability to change the base URLs used in your hosted hub.  This is the part of the URL after your domain name (which of

Last week we introduced you to email themes and today we have the perfect accompaniment - the ability to send customer facing emails from your own email address! As a reminder the emails

So you’ve created your content in Malcolm! and you’ve embedded that into your website (or maybe you are using our hosted hub) but you want to make sure your customers are

A really cool update today even if we say so ourselves! As you probably know, Malcolm! can send emails to your customers (or "end users") in certain scenarios.  Those scenarios are: Email this