Malcolm! Blog

We live in a very fast moving world and even the most organised companies or organisations can be caught on the back foot by rapidly emerging events or situations such as extreme weather,

It’s a conundrum growing businesses face all the time - how can your company continue to grow whilst not compromising the experience your customers have come to love? In order to solve

If you are a SaaS business or have some sort of online product or service you’ll be aware of how important good customer/user support and service is.  Hopefully you have a

Another much requested feature for you today - the ability to change the base URLs used in your hosted hub.  This is the part of the URL after your domain name (which of

Last week we introduced you to email themes and today we have the perfect accompaniment - the ability to send customer facing emails from your own email address! As a reminder the emails