Malcolm! Blog

One of the really great things about Malcolm! Workflows is that once you collect your user or customer data you can route it to other places via email alerts (we call these "email

A quick feature update ahead of some much more chunky features coming very soon - we've added additional logging to MyMalcolm for your Workflow email answers.   You'll find this log in the Analyse

We live in a very fast moving world and even the most organised companies or organisations can be caught on the back foot by rapidly emerging events or situations such as extreme weather,

It’s a conundrum growing businesses face all the time - how can your company continue to grow whilst not compromising the experience your customers have come to love? In order to solve

If you are a SaaS business or have some sort of online product or service you’ll be aware of how important good customer/user support and service is.  Hopefully you have a