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Malcolm! Blog

The latest news, features, happenings and customer centric thoughts from the Malcolm! team

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Send customer facing emails from your own email address via Mailgun or SendGrid
Change log & tech 7 February 2022

Send customer facing emails from your own email address via Mailgun or SendGrid

Last week we introduced you to email themes and today we have the perfect accompaniment - the ability to send customer facing emails from your own email address! As a reminder the emails

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How to... dial up Malcolm! when you are closed
How-tos 5 February 2022

How to... dial up Malcolm! when you are closed

So you’ve created your content in Malcolm! and you’ve embedded that into your website (or maybe you are using our hosted hub) but you want to make sure your customers are

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Email Themes
Change log & tech 1 February 2022

Email Themes

A really cool update today even if we say so ourselves! As you probably know, Malcolm! can send emails to your customers (or "end users") in certain scenarios.  Those scenarios are: Email this

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How to... extend your logged in functionality using hidden Workflow fields
How-tos 23 January 2022

How to... extend your logged in functionality using hidden Workflow fields

In this post we’re going to show you a really useful, powerful and downright cool way to use Malcolm! Workflows to supplement your existing systems and make your life a lot easier.

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How to... use Malcolm! to share operational processes & procedures in a multi site business
How-tos 15 January 2022

How to... use Malcolm! to share operational processes & procedures in a multi site business

If you are a multi site / multi location business like a chain of shops or restaurants you’ll face the unique challenge of trying to provide a consistent experience to customers whilst having

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