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Malcolm! Blog

The latest news, features, happenings and customer centric thoughts from the Malcolm! team

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How to... build a customer portal with Malcolm! using Auth0
How-tos 1 October 2023

How to... build a customer portal with Malcolm! using Auth0

Add huge value to your business by setting up a customer portal, powered by Malcolm! and use Auth0 to handle your end-user management & login credentials. With a customer portal you can: digitise

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The importance of putting the customer first
Thoughts 4 September 2023

The importance of putting the customer first

The customer should always come first. Understanding and meeting customer needs and expectations are essential for any business to succeed. It ensures customers feel appreciated and valued, leading to repeat business and higher

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Email values picker
Change log & tech 9 August 2023

Email values picker

This feature update is hugely powerful and one we are very excited about!   You can now place individual values from a completed Workflow anywhere inside the automated emails you set Malcolm! to send

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Anchor links ⚓
Change log & tech 2 August 2023

Anchor links ⚓

We've now added the ability to scroll the user to certain parts of your content on the same page/screen via anchor links. Anchor links, also known as "jump links," allow users to

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Collapsible content
Change log & tech 27 July 2023

Collapsible content

We now support collapsible content in Malcolm!  This means your customer stays on the same page or screen but can click a link to reveal extra content you place in the collapsible section.

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